April 26, 2016 | The AAI Information & Assistance Workgroup held its second Inform & Connect workshop. The workshops focus on training for front line staff who help elderly. The goal is to educate and support help-desk, information hotline, and other front-line volunteers or staff specifically tasked to provide clients with information about programs and services available throughout the county.
The workshop was created for those who help older adults access resource referral information
The free, daylong training was designed so that attendees make connections and build relationships with professional colleagues, improve their skills through exploring a case study, and enhance their services to the community.
“The event was a great networking opportunity and an excellent source of information and resources!”
Continuing education units (CEU) are offered for these workshops. There will be a third workshop on June 29th. If you would like to be notified about registration, please firstname.lastname@example.org or call 415-492-9444.
Aging Action Initiative (AAI) is a collective effort of over 65 different agencies, grassroots organizations, commission and neighborhood groups, funded by the County of Marin and coordinated by MARINSPACE, collaborating for an age-friendly environment. For more information visit agingactioninitiative.org or connect with us on Facebook.